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Hire4Higher Consulting

Organic Marketing

WhatsApp Marketing Agency for Conversational Lifecycle

Bulk campaigns, automation workflows, and conversational commerce on the WhatsApp Business Platform.

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Overview

Conversational commerce on the WhatsApp Business Platform

Our WhatsApp marketing agency designs and runs lifecycle programs and bulk campaigns for D2C brands in India and other WhatsApp-first markets. Welcome, order updates, replenishment, abandoned cart, win-back, and post-purchase - orchestrated with email and SMS. As whatsapp marketing services and a whatsapp marketing company, we run the program across whichever BSP fits your geography and scale.

Years in business
12

Years in business

Team members
65+

Team members

Global clients
30+

Global clients

Yr avg. client retention
4+

Yr avg. client retention

Who this is for

  • D2C and subscription brands in India, Southeast Asia, Latin America, and other WhatsApp-first markets.
  • B2B businesses selling into WhatsApp-active geographies.
  • Brands whose customer-service team is already informally responding on WhatsApp.
  • Lifecycle leaders looking to add WhatsApp as a third channel after email and SMS.

What you get

  • WhatsApp strategy - use-case map, audience segmentation, journey design, cadence rules.
  • Business Platform setup - WhatsApp Business API onboarding through a BSP (Karix, Gupshup, Twilio, MessageBird, AiSensy, Wati).
  • Template builds - approved message templates for transactional, marketing, and authentication categories.
  • Automation journeys - welcome, order confirmation, shipping updates, replenishment, abandoned cart, post-purchase, win-back, and review-collection journeys.
  • Conversational commerce - product discovery, catalog browsing, and purchase flows inside WhatsApp.
  • Integration - with Klaviyo, Shopify, custom backends, ESPs, and CRM.
  • Reporting - attributable revenue per send, template approval health, opt-in growth, and lifecycle stage performance.

How we work

  1. 01 Step

    Audit

    Inventory current WhatsApp use, opt-in source, BSP setup, and compliance state.

  2. 02 Step

    Plan

    Use-case prioritization, cadence rules, template strategy, BSP selection, and KPI targets.

  3. 03 Step

    Build

    Ship templates, journeys, and integrations in increments - tied to lifecycle stages.

  4. 04 Step

    Test

    Copy, send time, segmentation, and offer types. A/B tested.

  5. 05 Step

    Scale

    Expand into conversational commerce, multi-language, and additional geographies.

Tools & stacks we use

The platforms our team is fluent in for this practice. Most engagements span a few of these, picked for the actual problem rather than for the demo.

  • Karix
  • Gupshup
  • Twilio
  • MessageBird
  • AiSensy
  • Wati
  • Interakt
  • Klaviyo
  • Yellow.ai
  • Shopify
  • WooCommerce
  • HubSpot
  • Salesforce
  • Segment
  • RudderStack
  • GA4

Need dedicated experts?

Hire a specialist embedded with your team

Pre-vetted senior talent for this practice - hourly, retainer, dedicated FTE, or Micro-GCC. Vetted in 48 hours, managed end-to-end by H4H operations.

Klaviyo Expert Hire a Klaviyo Expert
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Frequently asked questions

Still have a question? Talk to a real human on our team - we usually reply within one business day.

Talk to a specialist
What does a WhatsApp marketing agency do?
WhatsApp Business Platform setup, template strategy, automation journey builds, conversational commerce, integration with commerce and CRM, and reporting.
How is WhatsApp Business different from regular WhatsApp?
WhatsApp Business Platform is the enterprise API supporting bulk messaging, templates, automation, and conversational commerce - gated by Meta's approval and BSP partners. Regular WhatsApp is for individuals.
Which BSP should we pick?
Depends on geography, volume, integration needs, and pricing. We help pick during audit - Karix and Gupshup for India scale, Twilio for global APIs, AiSensy / Wati for Shopify-deep D2C.
How long does a WhatsApp program take to ship?
A focused launch (templates, welcome journey, order updates, abandoned cart) ships in 6-10 weeks once BSP onboarding completes.
How much do WhatsApp marketing services cost?
Retainer engagements typically start in the low five figures monthly. BSP and per-conversation fees are pass-through.
How do you handle template approvals?
We write to Meta's category and content guidelines, submit through the BSP, iterate on rejections, and maintain a template library.
Will WhatsApp cannibalize my SMS revenue?
Only if uncoordinated. We choose the channel by customer preference and lifecycle stage. Coordinated programs outperform single-channel runs.
How is H4H different from a WhatsApp BSP reseller?
Resellers sell BSP access. We design and run the program - strategy, templates, automation, integration, and reporting - across whichever BSP fits.

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